Terms of Service

SRP Deck is a subscription software-as-a-service platform for work-order, contractor and asset management, provided by SRP Global Consultancy, Docklands, Melbourne, Victoria, Australia. By creating an account or using SRP Deck you agree to these terms.

Accounts are provisioned per organisation. You are responsible for keeping your login credentials secure and for activity under your account, for providing accurate information, and for promptly notifying us of any unauthorised use. Your organisation's administrator controls who has access and what they can do within your organisation.

Use SRP Deck only for lawful business purposes and within your assigned role. You must not attempt to bypass access controls, access another organisation's data, upload harmful or unlawful content, interfere with the availability or integrity of the service, or scrape, reverse-engineer or resell it without our written permission.

Paid plans are billed on a subscription basis through Stripe. The fees, billing cycle and plan limits are those presented at sign-up, and you authorise recurring charges until you cancel. Pricing, trial and refund terms are [being finalised].

Your organisation retains ownership of the data it puts into SRP Deck. You grant us the rights needed to host and process that data to provide the service, as described in our Privacy Policy. You are responsible for the accuracy and lawfulness of the data you enter and for obtaining any consents required from your people — including the surveillance and location disclosure to crew at clock-in, for which SRP Deck provides the in-app disclosure and consent flow.

SRP Deck — including its software, design and branding — is owned by SRP Global Consultancy. These terms grant you a limited, non-exclusive, non-transferable right to use the service for your business; they do not transfer any intellectual property.

We aim for high availability but do not guarantee uninterrupted or error-free service, and we may update, improve, restrict or modify features as business, technical, security or compliance needs change. Where practical we will give reasonable notice of material changes.

To the maximum extent permitted by law, the service is provided “as is”. Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or other rights that cannot lawfully be excluded. Subject to that, our liability is limited [cap being finalised].

You may cancel your subscription in accordance with your plan. We may suspend or terminate access for a breach of these terms or for non-payment. On termination we will make your data available for export for a reasonable period before it is deleted in line with our retention approach (see the Privacy Policy).

These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria.

Questions about these terms: sales@srpglobalconsultancy.com.au.